FAQs
  • What is MushY Deals?

    MushY Deals is designed to provide incredible convenience for all online shoppers who can shop anytime of the day or night with unbeatable prices. This ranges from clothing, a weekend gateway, restaurants, spas, hair salons, fitness sessions, and adventures like scuba diving, paintball and leisure activities and much more.

  • How do I sign up and is it free?

    You simply click the sign up button on the homepage and fill in with your details. Yes, and you can sign up MushY deals for FREE! You can also subscribe for newsletters- we send you an email for every new deal which has been activated in MushY Deals which makes life much easier for you!

  • I like todays Deal on MushY Deals - How do I get it?

    Just click “BUY DEAL” before the deal timer ends. If the minimum number of people purchase the deal, we’ll charge your credit and send you a coupon* via email. If not YOU WONT BE CHARGED, so to stand a better chance for the deal to be activated, simply encourage your friends to buy the deal! * This only applies to vouchers where you can redeem.

  • Is it safe to purchase on MushY Deals?

    Absolutely safe! Your credit card details are completely safe. Your credit card number is transmitted by SSL directly to a secure, electronic vault. At no time is your credit card information stored on our servers.

  • I purchased a Deal(Coupon)- How do I use it?

    Once your charged for the deal that you have purchased, you’ll receive an email with the coupon details. The coupon will have all the relevant redemption instructions and details.

  • I purchased a Deal (Retail) – How do I use it?

    Once your charged for the deal that you have purchased, you’ll receive an email with the payment confirmation and shipping details. There are two types of shipping provided:
    Normal Delivery – takes 7-14 business days
    Express Delivery – takes 5 working days

  • Can I cancel or return the coupon?

    Nope. Once you have purchased a Deal and it is activated, your credit card will be charged. There are no refunds.

  • Can I cancel or return the retail item that I have purchased?

    Please let us know the circumstances of your refund request (in as much detail) below. Please contact us at info at mushydeals dot com dot au with your offer name, email address and full name on the Paypal/credit card account used to make the purchase.

        NOTE:
    • You can return within 7 days of receipt of order
    • The items must be in original condition with all labels and swing tags still attached
    • You should allow 15-20 working days for your return to be dispatched and processed.
    • Unfortunately, your postage charges on returns are not refundable
  • If I don’t use the full value of the MushY Deals coupon in one visit, can I use the remainder later?

    No. Unless stated otherwise on the deals fine print, you do not receive store credits or cash back for whatever you don’t use.

  • What happens if my Coupon expires?

    If your coupon expires it cannot be used as it will lose the promotional code.

  • Is MushY Deals on social networking sites?

    Yes, you can join and like our page on Face book, Gmail and Yahoo.

  • What is the MushY Deals criteria?

    We only list deals from quality and reputable providers. Most often they are expected to be located in popular and central locations.